{"id":4989,"date":"2023-05-29T12:10:04","date_gmt":"2023-05-29T09:10:04","guid":{"rendered":"https:\/\/www.pakettipiste.fi\/?p=4989"},"modified":"2024-09-27T13:20:21","modified_gmt":"2024-09-27T10:20:21","slug":"rotator","status":"publish","type":"post","link":"https:\/\/www.pakettipiste.fi\/en\/rotator\/","title":{"rendered":"Rotator"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Customer story: Rotator<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"_lead\">\u201cWith Pakettipiste\u2019s transports, shipments are assured to reach our customers. They are usually delivered before the office is even open for business,\u201d says Rotator\u2019s Logistics Manager <strong>Arttu Hurskainen<\/strong>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><nav id=\"table_of_contents\" class=\"_toc\"><div class=\"_toc_heading\">Contents<\/div><a href=\"#_anchor_0\" class=\"_toc_item\">Shipments delivered the next day following pick-up<\/a><a href=\"#_anchor_1\" class=\"_toc_item\">Positive feedback from customers<\/a><a href=\"#miksi\" class=\"_toc_item\">Flexible cooperation<\/a><a href=\"#_anchor_3\" class=\"_toc_item\">Cooperation with Pakettipiste?<\/a><a href=\"#_anchor_4\" class=\"_toc_item\">Frequently asked questions<\/a><\/nav>\n<script>\n\n(function(){\n\t\n\t'use strict';\n\t\n\tfunction init(){\n\n\t\tvar links = document.querySelectorAll('._toc_item');\n\t\tvar anchors = document.querySelectorAll('h2');\n\n\t\tvar setLink = function(i){\n\t\t\t\n\t\t\tvar targetId = anchors[i].getAttribute('id');\n\n\t\t\tlinks[i].addEventListener('click', function(ev){\n\t\t\t\tev.preventDefault();\n\t\t\t\tjumpTo(targetId,1);\n\t\t\t});\n\t\t};\n\t\tfor (var i = 0; i < links.length; i++) setLink(i);\n\t}\n\tdocument.addEventListener('DOMContentLoaded', init);\n})();\n\n<\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Celebrating its 70th anniversary this year, Rotator is an expert in the sales of technical equipment focusing on the import, sales and rental of machinery and equipment and any related after-market services, such as maintenance and spare parts. Rotator\u2019s product range includes, among others, <a href=\"https:\/\/www.rotator.fi\/en\/hitachi-construction-machinery\/\" target=\"_blank\" rel=\"noreferrer noopener\">construction machinery and compactors<\/a>, <a href=\"https:\/\/www.rotator.fi\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">forklifts<\/a>, <a href=\"https:\/\/www.rotator.fi\/en\/merlo-telehandlers\/\" target=\"_blank\" rel=\"noreferrer noopener\">telehandlers<\/a>, <a href=\"https:\/\/www.rotator.fi\/en\/lifts\/\" target=\"_blank\" rel=\"noreferrer noopener\">lifts<\/a>, <a href=\"https:\/\/www.rotator.fi\/en\/cranes\/\" target=\"_blank\" rel=\"noreferrer noopener\">cranes<\/a>, <a href=\"https:\/\/www.rotator.fi\/en\/machines\/bell-dumpers\/\" target=\"_blank\" rel=\"noreferrer noopener\">dumpers<\/a>, <a href=\"https:\/\/www.rotator.fi\/en\/machines\/furukawa\/\" target=\"_blank\" rel=\"noreferrer noopener\">breakers and demolition tools<\/a> and <a href=\"https:\/\/www.rotator.fi\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">compact crushers and sifters<\/a>.<\/p>\n\n\n\n<p>With nine locations in Finland, Rotator also operates in Estonia. Machines are mainly rented through Rotarent Oy which is part of the Rotator group. Rotator employs approximately 160 people in Finland.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"_anchor_0\">Shipments delivered the next day following pick-up<\/h2>\n\n\n\n<p>Rotator was looking for cost-efficiency as it was identifying the logistics partners available.<\/p>\n\n\n\n<p>According to Rotator\u2019s Spare Parts Manager <strong>Mika Kola<\/strong>, coverage of the whole country and overnight deliveries were the most important reasons for choosing Pakettipiste as their partner.<\/p>\n\n\n\n<p>\u201cShipments are picked up at three p.m. and reach their destination the next morning across the country, even in Rovaniemi. Not many of the other operators can achieve that, with deliveries often taking two days,\u201d says Kola.<\/p>\n\n\n\n<p>He emphasises that overnight transports and early deliveries, which the recipients often get even before their location is open for business, allow their customers to improve their productivity.<\/p>\n\n\n\n<p>\u201cOur customers experience no downtime, and we help them secure their operations,\u201d Kola continues.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"_infobox_frame _infobox_left _infobox_light\"><div class=\"_infobox_text\">Pakettipiste plans their transport routes in advance.<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"_infobox_frame _infobox_right _infobox_dark\"><div class=\"_infobox_text\">We know exactly when our customers receive the shipments.<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\" id=\"_anchor_1\">Positive feedback from customers<\/h2>\n\n\n\n<p>Rotator\u2019s customers have given positive feedback on Pakettipiste\u2019s transports: they get the job done.<\/p>\n\n\n\n<p>Pakettipiste\u2019s regional transport partners have become familiar with the local recipients.<\/p>\n\n\n\n<p>\u201cIt is easy to work when the local deliverers know the recipients and vice versa,\u201d says Kola.<\/p>\n\n\n<div class=\"_info_large_frame\"><div class=\"_info_large_text\">The strong cooperation helps ensure that our customers do not experience delays or downtime.<\/div><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n\n\n\n<p>Arttu Hurskainen says that they both have a designated contact person at Pakettipiste along with a direct customer service contact.<\/p>\n\n\n\n<p>\u201cThis makes our operations and the cooperation easy. Pakettipiste is always quick to respond and address any issues,\u201d Hurskainen says.&nbsp;<\/p>\n\n\n\n<p>Pakettipiste\u2019s customer service is available to business clients by phone and e-mail.<\/p>\n\n\n\n<p>\u201cI got an immediate response from the customer service, so I yet again have nothing but positive things to say,\u201d continues Hurskainen.<\/p>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"750\" height=\"1000\" src=\"https:\/\/www.pakettipiste.fi\/wp-content\/uploads\/arttu-hurskainen1-750x1000.jpg\" alt=\"\" class=\"wp-image-3907\"\/><figcaption class=\"wp-element-caption\">Rotator\u2019s Logistics Manager Arttu Hurskainen most appreciates Pakettipiste&#8217;s reliability and the early-hour deliveries.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\" id=\"miksi\">Flexible cooperation<\/h2>\n\n\n\n<p>Arttu Hurskainen most appreciates Pakettipiste&#8217;s reliability and the early-hour deliveries. He explains that Pakettipiste picks up shipments from the warehouse at 3 p.m. as agreed.<\/p>\n\n\n\n<p>\u201cWe know that the driver is going to be there exactly at that time. This makes our work easier, too. Pakettipiste also plans their routes in advance. Other operators are not quite as specific. We know exactly when our customers receive the shipments,\u201d Hurskainen states.<\/p>\n\n\n\n<p>How would you describe the partnership with Pakettipiste?<\/p>\n\n\n\n<p>\u201cOur partnership is flexible: everything we have agreed on is taken care of, reporting works great and new routes are easy to add. Our latest delivery route goes to Raahe. The cooperation has worked well,\u201d Hurskainen says.<\/p>\n\n\n\n<p>The Pakettipiste partnership helps ensure that our customers do not experience delays or downtime. This results in improved productivity,\u201d sums up Mika Kola.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><a href=\"http:\/\/www.rotator.fi\" target=\"_blank\" rel=\"noreferrer noopener\">www.rotator.fi<\/a><br><a href=\"https:\/\/www.rotarent.fi\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.rotarent.fi\/<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover _cover _left\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-70 has-background-dim\" style=\"background-color:#080076\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-732\" alt=\"\" src=\"https:\/\/www.pakettipiste.fi\/wp-content\/uploads\/pexels-karolina-grabowska-4968386-low.jpg\" style=\"object-position:21% 35%\" data-object-fit=\"cover\" data-object-position=\"21% 35%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\">\u201cRotator\u2019s customers have given positive feedback on Pakettipiste\u2019s transports:<br>they get the job done.\u201d<\/p>\n<\/div><\/div>\n\n\n<div style=\"height:88px\"><\/div><div class=\"_request_for_quotation\"><h2 class=\"_thin\" id=\"_anchor_3\">Cooperation with Pakettipiste?<\/h2><div style=\"height:24px\"><\/div><a class=\"_btn_round\" href=\"\/en\/request-for-quotation\/\">Request quote<\/a><div style=\"height:144px\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column _wide_bg _blue is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading _thin\" id=\"_anchor_4\">Frequently asked questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1629616813857\"><strong class=\"schema-faq-question\">What is included in Pakettipiste\u2019s transport services?<\/strong> <p class=\"schema-faq-answer\">Our basic service includes transport from sender to recipient in accordance with our schedule, delivered mainly by 9 a.m. The shipments are handed over as agreed with the recipient: to a delivery box where necessary, inside their office with provided keys, or to a parcel point.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1629616824886\"><strong class=\"schema-faq-question\"><strong><strong>What is the cost structure for Pakettipiste\u2019s transport services?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">Pricing of our parcel services is based on the selected service, agreed volume and shipment weight. We can respond to the various needs of our business clients and want to offer a service solution that is as competitive as possible.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1629782966915\"><strong class=\"schema-faq-question\"><strong><strong>How does my company benefit from Pakettipiste\u2019s transport services?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">We solve your transport needs with a flexible, customer-oriented approach. We deliver shipments across the country early in the morning, up to six days a week. We have plenty of experience in producing transport services \u2013 we are focused on delivering time-critical products. You can rest assured that we will be on the move \u2013 early.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1685350088764\"><strong class=\"schema-faq-question\"><strong><strong>How can my company sign up for Pakettipiste\u2019s transport services?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">Please contact our sales with a request for quotation and we will tailor a solution that best suits your needs.<\/p> <\/div> <\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer story: Rotator \u201cWith Pakettipiste\u2019s transports, shipments are assured to reach our customers. They are usually delivered before the office is even open for business,\u201d says Rotator\u2019s Logistics Manager Arttu Hurskainen. Celebrating its 70th anniversary this year, Rotator is an expert in the sales of technical equipment focusing on the import, sales and rental of [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":3923,"comment_status":"open","ping_status":"closed","sticky":false,"template":"single-asiakastarinat.php","format":"standard","meta":{"footnotes":""},"categories":[30],"class_list":["post-4989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rotator &#183; Pakettipiste<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rotator &#183; Pakettipiste\" \/>\n<meta property=\"og:description\" content=\"Customer story: Rotator \u201cWith Pakettipiste\u2019s transports, shipments are assured to reach our customers. They are usually delivered before the office is even open for business,\u201d says Rotator\u2019s Logistics Manager Arttu Hurskainen. 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